Frequently Asked Questions
PAYMENT INFORMATION
Everything we do is on a quote-by-quote basis. Without seeing designs, it’s impossible for us to get a client any real numbers. Prices vary based on quantity, fabrics, embellishments, and many other factors. Clients are asked to send us mockups of what you’d like to make, as well as estimated quantities and target price. After receiving this info, we can start to work out the numbers. The more details provided the better. Obviously, at the lowest minimums (100) the prices are going to be much higher. There are price breaks for higher quantity orders. Please let us know if you would like quotes for different quantities. Our pricing is 100% inclusive and includes all setup fees. If you have experience importing internationally and would like to arrange your own shipping method, please let us know AHEAD OF TIME so we can provide FOB pricing
DELIVERY INFORMATION
A selection of fully tracked and insured courier services is available and selected to best suit your shipping requirements. We mostly use DHL for shipping Samples although will discuss with you the best solution for your order.
Shipping to other Countries not included in price. The client is responsible for customs fees, brokers, or any related charges. The client is responsible for shipping unless other arrangements are made. Gymthentic freight delivery usually takes around 4-5 weeks. There may be instances when a delay arises due to customs or holding. Delays from customs are very infrequent; however, we ask that the client be aware of the possibility in case that it arises. Expedited shipping methods are available upon request contact us today for more pricing and information.
PRODUCTION INFORMATION
Sorry, all production runs are carefully designed based on actual order needs. Therefore, we don’t hold or sell stock garments
Since we are making everything to order, there isn’t a simple price list available. Nevertheless, if you plan keep on placing repeating orders of the same product, we can prepare custom price lists for you.
A Cost of samples are calculated as follows: 2.5 X the quoted unit price. Initial sample costs will be reimbursed after the official bulk order placement.
We don’t offer free samples. Because mostly there are many complicated and expensive thing are held during the sampling process. For Example, Metal Molds, Size Grading Patterns, Printing Screens, Printing on big Digital Machines etc. and many other things.
It depends on the type of printing. You can check out the printing processes here what we offer: printing
we can work with your nominated suppliers or our own sourced suppliers. Fabrics can be imported or produced locally. The majority of our production fabrics are manufactured in Pakistan.
The length of time it takes for you to receive your samples and prototypes depend entirely on your requirements. With that being said however, we aim to produce a pre-production prototype within 2-4 weeks of order placement. We will discuss this with you throughout the design process.
This document should answer many initial questions and provide information on what to expect during the production process. This document is meant to be a general guideline and will be valid in most cases. However, since everything we produce is unique, there may be certain exceptions.